Leading Shipping Line
Maersk conducts Employee Engagement Survey every year. Historically, a large number of these surveys have been completed on paper (approximately 25000 each year). This process is highly inefficient and costly due to
- the coordination effort involved
- the cost of printing and distributing surveys
- the manual labor required to consolidate and scan results
- a number of employees sailing during the survey period
The offline enabled desktop survey solution enables employees to complete the survey on a desktop computer or laptop with limited or no internet connectivity for extended periods of time. Internet connectivity is not required at the time of completion, but at least a limited bandwidth is needed in order to synchronize responses back to the database.
- A green solution, paper usage reduced
- Less time required for preparatory and logistical activities
- More time available to perform Organisational Mapping for employees outside centralized SAP database
- Risk eliminated e.g. paper getting stuck in customs and confidentiality being compromised
- Response rate tracking can happen live, without delay
- Quicker access to data/reports after responses have been collected