Support Services
Are you well equipped in terms of knowledge and human resources in handling enormous support tickets with the growing business demands?
Achievements
We have over 500 years of cumulative application experience in support across more than 600+ applications for leading business houses in the supply chain, manufacturing, and retail.
Our Competencies
- CMMi Level 3 & ISO compliant processes
- Service delivery: 24/7, 8/5, etc.
- Microsoft Technologies .NET, SQL Server, O365
- Java, J2EE, LAMP stack
- Platforms – SharePoint, CRM Dynamics 365, Liferay
- BI Technologies – SSAS, SSRS, SSIS, Power BI, Tableau, Qlikview, Informatica
- Cloud – Azure, AWS
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What we deliver
With over two decades of experience in technology services, we have evolved not only in meeting industry standards but also delivered values by driving continuous improvement, business efficiency, and operational excellence.
Our Services
- Application Lifecycle Management
- Support request processing
- Change Management
- Production deployment support
- e-Learning based documentation
- User Training
- Support Help-desking – 24/7, 8/5
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SUPPORT – Competency Center
20+
years
excellence
excellence
24×7 CUSTOMER SUPPORT
Multiple support models available including Follow-The-Sun
Certification
Our workforce consists of highly experienced & certified professionals
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With over 20 years of experience, we are one of the leading solutions providers in Supply chain & logistics and manufacturing domain. With a strong presence in Business Intelligence, managed application services and software testing segments.
We have invested heavily in various cutting-edge technologies, bringing meaningful transformation for its customers.
We have invested heavily in various cutting-edge technologies, bringing meaningful transformation for its customers.
Case Study
Explore our recent Insights and Works
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Supply Chain Visibility
Centralized Shipment Visibility Application
Quality Management System
NCR, DCR, Technical Queries & Audit-NCRs
CSOD Migration & Support
For the global conglomerate
