Business Process Efficiency

Business Process ESSPL

Leading Freight Forwarder & Supply Chain Solution provider

Damco needed a centralized system for maintaining buying rates and quotation management. Different offices used different formats and there was no uniformity in the process.

The web-based sales quotation management system maintains buying rates and provides a uniform platform for the creation of quotations from scratch or from previous quotations. The system also enforces workflow and provides reporting capabilities on

  • Quotations waiting for approval (for Sales Manager role)
  • Quotations pending Issuance to Customer
  • Expiring Quotations sent to Customer with no decision
  • Draft quotations impacted by the rate change

  • Consistency in quotation format across different offices leading to better adaptability
  • Automated workflow with an option to subscribe to notification if the action required
  • Alerts on events like expiring quotations, etc.
  • Visibility into operational productivity

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