
World leader in Transport/Logistics & Energy domain
- Implementing CSOD cloud solution as LMS platform
- Migration of content & historical data from the current platform (SuccessFactors) to CSOD
- Resolving issues related to incompatible course content
- Configuring key service metrics in Service Now (for Incident/Request Management)
- Ongoing maintenance & support from offshore for content & platform
- Reduced cost of licenses & IT infrastructure
- An overall reduction in maintenance/support cost
- Improvement in service levels & stakeholder satisfaction