Leading Shipping Line
Challenge
Maersk conducts Employee Engagement Survey every year. Historically, a large number of these surveys have been completed on paper (approximately 25000 each year). This process is highly inefficient and costly due to
The coordination effort involved
the cost of printing and distributing surveys
the manual labor required to consolidate and scan results
a number of employees sailing during the survey period
Solutions
The offline enabled desktop survey solution enables employees to complete the survey on a desktop computer or laptop with limited or no internet connectivity for extended periods of time. Internet connectivity is not required at the time of completion, but at least a limited bandwidth is needed in order to synchronize responses back to the database.
Key Benefits
A green solution, paper usage reduced
Less time required for preparatory and logistical activities
More time available to perform Organisational Mapping for employees outside centralized SAP database
Risk eliminated e.g. paper getting stuck in customs and confidentiality being compromised
Response rate tracking can happen live, without delay
Quicker access to data/reports after responses have been collected
Technology Used
